The Ticket-closing Monster!

Candidate Location

Upper Darby, PA

Candidate Requested Salary

Targeting $40,000

  • MSP Service Desk, Triage and close Tier I/II issues – LOVES helpdesk
  • Managed the ticket queue, handles key account follow up and relationships
  • SMB support, in-bound tickets of helpdesk/end-user issues, 30+ tickets per day

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