IT Support Manager – Lead and Manage a Team

We are seeking two IT Support Managers to split their time between hands-on Tier III support and Management and Operations for a small IT team.

Interested in working for a small IT company that has an entrepreneurial feel but is backed by $5 million in revenue?
Interested in joining a team that certifies its techs (70% of technicians received at least 2 certifications in the first 12 months)?
Interested in working with IT professionals who do it right the first time?

This would be considered a Tier III role.  This position involves Windows Server, Office 365, and VMware support & new project installs for companies leveraging Cloud and virtualization technology.

The successful candidate for the IT Support Manager is responsible for client design and smooth system support of Windows environments.  A CCNA is a plus.  MCSE or MCSA is a BIG plus.

IT Support Manager – Windows Environment Qualifications:

  • A combination of hands-on technical work and management and operations for a small IT Consulting company
  • Experience being a Team Lead on the Help Desk or handling escalations for an IT support team
  • Designing and troubleshooting with Windows Server 2012/2016 and Exchange 2010/2013  & Office 365
  • Experience supporting small and mid-sized company IT environments
  • Knowledge of TCP/IP and Active Directory/Group Policy mastery

This is full-time permanent position with benefits. Benefits include 4 weeks PTO, health benefits and retirement 401(k) options.

Opportunity Location

Chicago, Illinois

Opportunity Proposed Salary

$65,000 - $80,000

Bowman Williams is a specialized staffing firm for Cloud Service Providers, Managed Service Providers, and Data Centers in the Washington D.C., New York City, Chicago, and Philadelphia Metropolitan areas. We are a good resource for candidates looking to advance their careers in the IT Solutions and Services industry.

Apply For This Opening

Apply For This Opening

Apply To Bowman Williams