Senior Windows Escalation Support Engineer

We are seeking a Senior Windows Escalation Support Engineer to be the Tier III end-point Engineer for all client engineering and system administration issues.

The Senior Windows Escalation Support Engineer will be responsible for interfacing with clients to resolve System and Network issues specifically: Windows Server, Exchange, Active Directory, VMware and Cisco.  The Senior Windows Escalation Support Engineer will also be a team lead and potentially a manager of a small team.

Benefits include 4 weeks PTO, fully covered health care and matching 401(k) and flexibility to work from home for experienced candidates.

Senior Windows Escalation Support Engineer Requirements include:

  • Strong knowledge of Microsoft Server 2012/2016 and Exchange 2013
  • Administration and migration experience with Office 365 and Azure
  • Extensive knowledge of Active Directory
  • Solid understanding of complex IP networks
  • Strong interpersonal skills, including written and verbal communication, time management, project management, and conflict resolution
  • Proficiency in presentation of technical and business subjects to technical and non-technical audiences
  • Strong work ethic, attention to detail, and drive to be successful
  • Ability to work independently with minimal supervision or assistance
  • Experience with VMware Infrastructure and SAN storage is highly desired

Opportunity Location

Manhattan, NY

Opportunity Proposed Salary

$85,000 to $125,000

Bowman Williams is a specialized staffing firm for Cloud Service Providers, Managed Service Providers, and Data Centers in the Washington D.C., New York City, Chicago, and Philadelphia Metropolitan areas. We are a good resource for candidates looking to advance their careers in the IT Solutions and Services industry.

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