Candidate Location: Exton, PA

Requested Salary: $55,000

• 3+ years MSP supporting SMBs, strong remote remediation skills – autonomous
• Senior Desktop Support, Kaseya, closes 30 tickets a day and handles escalation
• Targeting $55,000

Candidate Location: Conshohocken, PA

Requested Salary: $30,000

  • Manages the Ticket Queue, Tier 1 – TIer 1.5 hands-on support
  • 2 years MSP-experience, client-facing, 30% Field Tech
  • Educated, excellent communicator, hungry to learn from his peers
  • Targeting $30,000

Candidate Location: Philadelphia, PA

Requested Salary: $60,000

  • 3+ years MSP Field Tech for SMBs
  • Well-rounded Tier II knowledge, VMware, Windows, Cisco/Meraki
  • Tier II Support and Projects: 60% support and 40% projects
  • Targeting $60,000

Candidate Location: Upper Darby, PA

Requested Salary: $45,000

  • 2 years MSP-experience, Windows, Firewalls, vLAN, 365, LabTech
  • Inbound Remote Support + Deskside Support in the Field
  • Assigned as primary point of contact for all key MSP accounts
  • Targeting $45,000

Candidate Location: Newtown, PA

Requested Salary: $70,000

  • Account Manager for MSP, up-selling, performing IT roadmapping w/SMBs
  • Managing onboarding process, delivering proposals & SOWs
  • Responsible for maintaining healthy MRR, steering technical reports and project delivery
  • Targeting $70,000

Candidate Location: Philadelphia, PA

Requested Salary: $70,000

  • Deliver proposals to new clients, install confidence, wins business
  • Projects, deployments of virtualized servers, holistic system design for SMBs

Candidate Location: Philadelphia, PA

Requested Salary: Targeting $65,000

  • LabTech, quickly promoted to Senior-most support Tech, wears many hats
  • Scripting automation, Windows architecture, migrations of 365/Exchange
  • SMB IT 60% projects vs. 30% support vs 10% Team Lead

Candidate Location: Upper Darby, PA

Requested Salary: Targeting $40,000

  • MSP Service Desk, Triage and close Tier I/II issues – LOVES helpdesk
  • Managed the ticket queue, handles key account follow up and relationships
  • SMB support, in-bound tickets of helpdesk/end-user issues, 30+ tickets per day

Candidate Location: Chicago, IL

Requested Salary: Targeting $50,000

  • Born to lead, maintaining NOC and Helpdesk operations, Tier II Helpdesk
  • Implemented NOC and Helpdesk Operations supporting: SMBs, Municipalities & Schools
  • Windows, Active Directory, Hyper-V, VoIP, deskside support

Candidate Location: Trenton, NJ

Requested Salary: Targeting $65,000

  • MSP Service Desk Escalation Point for 3 Techs
  • Oversees SLA policies and procedures, Tier II/III in-bound tickets for SMBs
  • Windows, ESXi, 365/Exchange, setup/support virtualized Cloud systems