Posts

The Most Qualified Person Doesn’t Always Get the Job, It’s the Person Who Interviewed Best

Firstly, you’re probably thinking “who are we and what credibility do we bring to the table to speak on a subject like turning interviews into offers?” Fair question!  Well, we here at Bowman Williams Skype interview 40-60 Managed Service Provider (MSP) professionals per week!  We’ve been exclusively staffing the MSP industry for 9 years, we…

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Tales from Field: Real (but funny) stories told by MSP Field Techs

There I was face to face with the great beast.  Even though I had plenty of experience shadowing other Field Techs deploying VoIP systems, it was still my first deployment on a client site alone.  And while you can’t prepare for everything, I knew I was in a tough spot when my eyeballs started smoking…

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MSPs check these 3 boxes when hiring Tier 2s

MSPs between 3 – 25 employees and/or between $1M – $5M in revenue will most often scale by hiring multi-functional, malleable Tier 2 skill sets when Service Delivery resources are stretched thin.  This is because….. MSPs who hire the right Tier 2 know they are acquiring a resource that’s already sharpened their teeth fielding Tier…

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Top Five Reasons Good Employees are Leaving for Better Opportunities

Investing in a process to retain good employees, is equally as important as a good hiring process. The job market is a dynamic and rapidly changing landscape. It’s important for employers to stay informed on its changing demands by keeping a pulse on how your employees are feeling about working for you. Knowing how you…

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The Top Ten Things MSPs Should Consider When Hiring New Staff

1.      There is value in outsourcing your hiring Whether your company is large, small, or somewhere in the middle, hiring is a process, and not a short one. Many companies simply don’t have the time or resources to commit to the process that is screening potential applicants and interviewing. There is a great amount to…

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How To Spot That Golden Resume

The secret to spotting a golden résumé is to first accept the fact that you are probably not going to find one perfect IT candidate who meets all of your desired qualifications, fits in perfectly with your MSP office’s atmosphere, and performs above expectations with every single project. You need to approach the hiring process…

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