Posts

Team Building 101: What MSPs Should Know

Cultivating and fostering a team-centric team environment is no easy feat. It takes patience, determination, and dedication on your part, and even when you give it your all, issues will more than likely still arise. There are ways to go about creating a positive team atmosphere, and they all involve team building activities. It’s up…

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Tales from the Field: Real but Funny Stories from MSP Field Techs

Out of all of the different topics in tech that are misunderstood by the average user, nothing has come close to “the Cloud.” Often spoken of in hushed tones as if it were a legend that could save civilization, cloud computing is a topic which will almost always be met with dead-eyed stares when I…

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How To Find Out If A Company’s Culture Is Right For You

It may be hard to believe, but when searching for jobs, we sometimes forget to think about ourselves. During the hunt, a lot of things don’t go our way (e.g., employers not responding to our applications), so instead of sticking with what matters most, we make sacrifices. Overlooking your values to secure a job doesn’t…

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Bowman Williams CEO John Davenjay’s article in ChannelFutures "Avoid This Landmine: Hiring Overqualified Candidates"

In my work as CEO of a staffing firm that focuses on helping MSPs find the right talent, I often see overqualified candidates applying for positions. At first glance, you might feel you’re getting a deal. And you might be right — the applicant could have burnished his resume because he’s looking to get out of a toxic…

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Five Reasons MSP Employees Leave MSPs and how to stop it from happening to you

Investing in a process to retain good employees, is equally as important as a good hiring process.  The Managed Services job market is a dynamic and rapidly changing landscape; the tools for support are continually evolving and so are the skills are MSP employees. It’s important for MSP employers to stay informed by keeping a…

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Tales from the Field: Real but Funny Stories from MSP Field Techs

I’m not just a Field Technician I am also a Meditator and Psychologist.  Recently I was working with a Verizon Technician & an office manager for a doctor’s office and things almost went bad. My client was getting Verizon Fios installed on their site as a failover ISP. The Verizon Tech was explaining to me…

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