Bowman Williams CEO John Davenjay’s article in ChannelFutures Why Successful MSPs Hire Within the Channel

Finding the right candidate for your position goes beyond technical skills. Look for an understanding of the business model, a focus on customer service — and then build a bench.

If you’ve gone through the hiring process, you don’t need me to tell you how tedious it can be. More often than not, especially if your team is small, your already-full schedule is further packed with phone, Skype and in-person interviews. Finding the right candidate can take time — but that’s not always a bad thing. After you get the process going, things will become easier, especially when you know what to look for.

Sometimes, a candidate’s work experience click here to