MSP Escalation and Operations Manager
- MSP Tier II+ Helpdesk Escalation, oversees Service Desk Operations
- Promoted 4 times in 5 years, evaluation & deployment external client infrastructures
- SMB IT support: Windows, 365, install/config VMs, G/P and A/D.
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.