MSP Service Manager + Escalation
- 5+ years IT Managed Services experience, SMBs environments
- Overseeing Service Team (triage calls, reports, manage SLAs) + escalations (Tier II level)
- Hands on Escalation (Cloud Hosted Exchange/365, remote server support, networks)
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.