MSP Service Manager + Escalation

Candidate Location

Queens, NY

Candidate Requested Salary

$70,000

  • 5+ years IT Managed Services experience, SMBs environments
  • Overseeing Service Team (triage calls, reports, manage SLAs) + escalations (Tier II level)
  • Hands on Escalation (Cloud Hosted Exchange/365, remote server support, networks)

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