The Ticket-closing Monster!
- MSP Service Desk, Triage and close Tier I/II issues – LOVES helpdesk
- Managed the ticket queue, handles key account follow up and relationships
- SMB support, in-bound tickets of helpdesk/end-user issues, 30+ tickets per day
Upper Darby, PA
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.