Top of the Escalation Food Chain
- Level 3 Senior Solutions Engineer who is currently the top escalation point for a 30 person MSP
- 50% project work, 50% escalated support work. Heavy in Office 365 projects & migrations, handled all of the virtualization support & projects (Hyper-V & VMware)
- RMM & Ticketing: ConnectWise, LabTech, Kaseya
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.