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Find Candidates In Dallas

Look below to find qualified candidates in your area.

MSP Front Line Support & Technical PM

  • Delegated tickets to Techs and interfaced with C-levels to ensure SLAs are met
  • Responsible for key account management, building rapport and managing projects

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MSP Account Manager

  • Interfacing with Engineering and Support Teams, managing the Client relationship and delivery of solutions/services
  • Optimizing delivery of services, working hands-on at Tier II level, upselling and onboarding

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Team Lead and Senior Cloud Engineer

  • Maintaining and building virtualized environments in vSphere and Hyper-V
  • Team lead overseeing Operations and Projects: leading migrations and road mapping solutions

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The MSP Smith & Wesson: Tier II Field & Escalations

  • LabTech, ConnectWise. Field Tech (3 days per week), primarily fielding Tier 2 tickets and escalations.
  • Windows, O365, Citrix XenApp – SUPER polished and likely great interfacing with SMB C-levels in the Field.

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Dependable & Proven Tier 2 Field Tech

  • Windows Server 2012R2: A/D, creating and pushing GPs, O365 support, Mac OS
  • Configuring/maintaining routers/firewalls
  • LabTech, Kaseya, ConnectWise.  Apple/Mac OS Certified and former US Marine

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System Design & Project Management for SMBs

  • #2 person in a 10-person MSP; architecting solutions, project management, top escalation point
  • Configured/optimized systemwide use of LabTech / Kaseya stack from scratch, developed SLA procedures
  • Engineering Windows/VMware solutions from scratch autonomously while being a Team Lead

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