Find Candidates In Dallas
Look below to find qualified candidates in your area.
MSP Dispatch + Tier 1 Helpdesk
Salary: Targeting $65,000
Exact Location: Dallas, TX
- ConnectWise/LabTech, managing ticket queue, keeps the team on pace and clients happy.
- Closes 10-20 tickets per day + Dispatch and Escalation paced environment
- 1.5 years of MSP experience; malleable, hungry to learn and looking for the right company
Tier 2 Ticket Crusher! Diamond in the Rough
Salary: Targeting $50,000 (making less than $38K)
Exact Location: Lewisville, TX
- Tested at a senior technical level on our MSP Technical Assessment
- 30% escalated tickets, 50% Tier I, II and III tickets and 20% projects
- Windows 2010/13, DNS, VMware/Hyper-V, O365/Exchange, switches/firewalls
Cisco Router, Switch & Wireless MSP Engineer
Salary: Targeting $85,000
Exact Location: Dallas, TX
- CCNA, CCNP and CCIE (written), 70% of his time is Networking and 30% Systems (Windows)
- Autonomous Project Engineer and Design/Config of Cisco ASAs, LAN/WAN, Wireless
- 7 years of MSP experience, loyal tenure and autonomous Field Engineer
Client-facing, MSP Tier 1.5 Super Star
Salary: Targeting $40,000
Exact Location: Plano, TX
- 50% remote support and 50% white glove support as a Field Tech for VIPs
- 3 years of MSP experience, grew up playing with Linux, building computers, supporting Macs
- Has the right mindset – hungry to learn, has a home lab, wants to be surrounded by people better than him
Client Facing Jack of All Trades Tier 3 Project & Service Delivery Manager
Salary: Targeting $95,000
Exact Location: Dallas, TX
- Tier 3 Systems Engineer who can handle all high level issues from an architecture, engineering, accounting & operations management perspective
- Been handling high level project work & troubleshooting escalation issues from Tier 2 team
- Works with C level executives to plan & scope projects that fit in company’s IT roadmap
- RMM Tools: ConnectWise, N-able, SolarWinds, System Center Configuration Manager
The ConnectWise Ticket Killer
Salary: Targeting $50,000
Exact Location: Plano, TX
- Tier 1.5 Systems Administrator that has 6 years of MSP experience, handling 30-40 tickets in ConnectWise daily
- Tickets include Active Directory of new users, Office 365 troubleshooting, break-fix issues, & everything else that comes across his desk
- Prior to his current position he was a Field Tech for a medical vertical MSP supporting Doctor & Dentist offices
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