Centralized Services Manager – MSP

Location: Washington, DC / Salary: $50,000 -$65,000

Centralized Services Manager – MSP

Centralized Services Manager – MSP

We are looking for a Centralized Services Manager – MSP to join a grown MSP that services nonprofit organizations. The Centralized Services Manager – MSP will be part of deployments/projects, establishing, distributing, routing plans for the entire company. The Centralized Services Manager – MSP will help define, implement, communicate, and improve service management processes for clients to ensure they receive top-notch services they are accustomed to.

The Centralized Services Manager – MSP will come with a Bachelor’s degree and 3+ years of managerial experience and possess knowledge of managing a group of support professionals in the managed services space. The Centralized Services Manager – MSP facilitates the alignment of Services with business processes and requirements and their continual improvement by promoting best practices. The Centralized Services Manager – MSP will oversee the centralized services team and collaborate with the CTO for the improvement of systems with cutting-edge technology.

Centralized Services Manager – MSP Experience:

  • Great communication skills
  • MUST HAVE 3+ YEARS OF MANAGERIAL EXPERIENCE (IT FIELD / MSP PREFERRED)
  • Windows desktop and server operating systems experience
  • MacOS Device Management Platform
  • Endpoint Detection and Response
  • Managed Backup Platforms
  • Knowledge of cybersecurity and privacy principles
  • Proficient with PowerShell, Python, Bash, or JavaScript
  • Expertise in standard RMM applications (N-able N-central preferred)
  • Active Directory, Group Policy
  • Office 365 migration and applications experience
  • Azure / AWS cloud knowledge and experience
  • Assist in conducting analyses of new technologies and recommendations for system configurations and network design
  • Implementation of wired and wireless network software/hardware installation and monitoring
  • VMware / Hyper-V experience
  • Networking experience (Cisco Meraki, SonicWall, Fortinet)
  • Anti-virus experience

Centralized Services Manager – MSP Salary / Benefits:

  • Salary: $50k- $65k
  • Health Insurance
  • Generous PTO
  • 401(k)
  • Local WFH

* Actual salary of Centralized Services Manager – MSP to commensurate with experience*

Opportunity Location

Washington, DC

Proposed Salary

$50,000 -$65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Washington, DC

Proposed Salary: $50,000 -$65,000

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