CTO/Director of IT (Managed Service Provider)

Location: New York, NY / Salary: $100,000 - $150,000

CTO/Director of IT (Managed Service Provider)

CTO/Director of IT (Managed Service Provider)

The CTO/Director of IT will be joining a people-focused leading Managed Service Provider with a focus on Cyber Security & Cloud services. We have 20+ years of success and focus on our employees development & growth.

The CTO/Director of IT (Managed Service Provider) will have 3 primary responsibilities.

1. Driving Technology Internally
2. Engineer Development
3. Improving Documentation

If you are a C-level executive with a heavy background in strategic technical direction, we want to talk to you!

CTO/Director of IT (Managed Service Provider)

  • Coach and mentor team leaders
  • Evaluate Technology trends and ensure company is staying up to date and innovative with technological changes including security
  • Develop and implement internal KPI’s/ employee expectations
  • Develop Tiering system for engineers
  • Develop training for new hires and for graduation of tiers
  • Project Scope development
  • Service Ticket QA
  • Manage and Develop internal Documentation Standard
  • Automation Development
  • Set training objectives that align with business needs
  • Maximize team efficiency
  • Ensure service level agreements are met
  • Identify key issues and areas for improvement and make recommendations on procedure improvements
  • Provide data and reporting of KPIs and other metrics on a weekly basis
  • Provide leadership, team development, project assessment, planning and management direction to the Managed Services team
  • Lead new client onboarding assessments and standardization project planning and engineering

CTO/Director of IT (Managed Service Provider) Requirements:

  • Expert knowledge and experience providing implementation/migration project planning, configuring, and supporting Microsoft cloud technology: Azure (IaaS), Azure AD, Microsoft 365 project
  • 5+ years of MSP experience REQUIRED**
  • Bachelor degree in Computer Science or Information Systems preferred
  • 3+ years of experience serving as a IT Director or high level Manager
  • Certification’s preferred: CISSP, PMP, Network +, Server +, Security +

CTO/Director of IT (Managed Service Provider) Benefits:

  • Salary $100,000- $150,000 (dependent on experience)
  • Healthcare, vision, dental – Blue Cross Blue Shield
  • Team oriented company culture with frequent outings
  • Remote opportunities available
  • 401k+ company match

Opportunity Location

New York, NY

Proposed Salary

$100,000 - $150,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.


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Location: New York, NY

Proposed Salary: $100,000 - $150,000

Published: September 30, 2022

Job ID: BW9624

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