Desktop Support Engineer – (MSP)

Location: San Dimas, CA / Salary: $50,000-$70,000

Desktop Support Engineer – (MSP)

Desktop Support Engineer – (MSP)

We seek a Desktop Support Engineer – (MSP) to join a growing Cloud Managed Service Provider to onboard new small to mid-size companies to the Cloud. The Desktop Support Engineer – (MSP) will be one of the company’s contact points for internal and external support issues to ensure our IT operations run smoothly and efficiently.

The Desktop Support Engineer – (MSP) candidate will be responsible for the installation, maintenance, availability, and integrity of the server components of the network, as well as data and systems backups. The Desktop Support Engineer – (MSP) will take ownership of customer issues reported and saw problems through to resolution. The Desktop Support Engineer – (MSP) will also be responsible for properly recording and closing all cases. There will be room for the selected Desktop Support Engineer – (MSP) candidate to grow within the organization.

Desktop Support Engineer – (MSP) Experience:

  • Experience working for a Managed Service Provider REQUIRED
  • Understand and support 24/7 infrastructure and business-critical applications
  • O365 Administration experience (migrations are a plus)
  • Microsoft Intune, Azure Active Directory and other remote management and automation tools
  • Mac experience is a plus
  • Active Directory, Group Policy, and DNS experience
  • Configure and install various computer and Windows servers (break & fix issues with Printer, Workstation, Server Hardware
  • Knowledgeable in VMware / Hyper-V virtualization
  • Understanding TCP/IP, DNS, DHCP, WAN, LAN, VOIP, WLAN
  • Virtualization/cloud computing technologies, specifically VMware and performing P2Vs
  • Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, etc.)
  • Working experience in managing of Azure network, Azure architecture, Azure sentinel, DevOps work, and Virtual Memory System (VMS)

Desktop Support Engineer – (MSP) Benefits:

  • $50k – $70k
  • Health/Dental/Vision
  • PTO/Sick/Holiday
  • 401(k)

*Actual salary of Desktop Support Engineer – (MSP) to commensurate with experience*

Opportunity Location

San Dimas, CA

Proposed Salary


Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: San Dimas, CA

Proposed Salary: $50,000-$70,000

Published: August 5, 2022

Job ID: BW1913

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