Help Desk Engineer – Managed Services

Location: Sparks, MD / Salary: $50,000 - $55,000

Help Desk Engineer – Managed Services

Help Desk Engineer – Managed Services Description:

Seeking a Help Desk Engineer – Managed Services to join a nationally ranked MSP to provide high-level IT support to small to large businesses. The Help Desk Engineer – Managed Services role is ideal for IT Technicians with at least a year of MSP experience who are looking to take their skills to the next level! With over 60 employees the Help Desk Engineer – Managed Services will be joining a company that has defined paths of growth into roles such as System Administrator, Network Administrator, Cloud Engineer, Help Desk Manager, and more.

The Help Desk Engineer – Managed Services will be working with ConnectWise & Kaseya to take tickets from our clients operating on Windows and Mac based environments. The Help Desk Engineer – Managed Services will work with technologies listed but not limited to: O365 administration, Windows OS/MacOS, Windows Server 08/12r2/16/19, VMware/Hyper-v, Azure, Cisco, SonicWALL, and more.

Help Desk Engineer – Managed Services Requirements:

  • Experience with MS Exchange/Office365
  • Direct experience with Windows 8, 10, and server 2012, 2016, 2019.
  • Hands on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V
  • Experience with routers, switches, and troubleshooting connectivity
  • Basic knowledge of Azure or AWS
  • Managed Services experience required
  • Must be fluent in Spanish

Help Desk Engineer – Managed Services Salary & Benefits:

  • $50,000 – $55,000
  • Health, Dental & Vision Insurance
  • 401(k) w/ company match
  • 3 weeks of PTO from day 1
  • Certification Reimbursement
  • Clear paths of growth and annual reviews

Opportunity Location

Sparks, MD

Proposed Salary

$50,000 - $55,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #MH333

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Location: Sparks, MD

Proposed Salary: $50,000 - $55,000

Published: June 23, 2022

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