Hybrid Mid-Level IT Technician (MSP)
We are a long standing Managed Service Provider who have been around for more than 20 years. We named as an award-winning client experience for many years and seeking another driven Mid Level IT Technician (MSP) to join our team. What continues to bring us the award winning recognition is our team. We like to empower our team and let them know how much we truly care for them. We like to provide hybrid work from home schedule, on-going training, team outings, comprehensive benefits, certification reimbursement, and much more. If you feel like you are ready to take on the opportunity to work as a Mid Level IT Technician (MSP) please continue to read…
The Hybrid Mid-Level IT Technician (MSP) will spend a portion of their time providing on-site server support for our SMB clients. The Hybrid Mid-Level IT Technician (MSP) role will be an excellent opportunity for an to gain exposure to emerging virtualization and cloud technologies and grow beyond essential desktop support while working along a Senior Engineer. The Hybrid Mid-Level IT Technician (MSP) will have the ability to continue their learning and grow into a higher role. The Hybrid Mid-Level IT Technician (MSP) will be joining a fast-growing industry-leading collocation, managed-to-host, and managed services company.
Hybrid Mid-Level IT Technician (MSP) Experience:
- Technical support at the network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless
- Experience with Networking, Windows OS’s to include 7, 10, 11 Server 2008 R2, 2012, 2012 R2, 2016, and 2019
- Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
- Onsite support relating to technical issues involving all of Microsoft’s core business applications (AD, DNS, Exchange, SQL, Hyper-V, Azure, etc.), VMware Virtualization, and Client Operating Systems
- Perform general preventative maintenance tasks on computers, laptops, and printers.
- Excellent communication and documentation skills
- Create and update documentation of existing or future customer environment
Hybrid Mid-Level IT Technician (MSP) Salary / Benefits:
- Salary: $65k – $75k
- Full-Time/Hybrid Work From Home Schedule (1-3 days)
- Health, Dental, and Vision Insurance
- Generous PTO
- 401k with company matching
- Certification Reimbursement