Hybrid Technical Account Manager (TAM) – MSP

We are a rapidly growing long standing Cloud Provider who focus who is seeking a Hybrid Technical Account Manager (TAM) – MSP to join our team. We offer internal growth opportunities and team collaborative environment. We also offer hybrid work schedule, health insurances, generous PTO, life insurances and on-going training.

The Hybrid Technical Account Manager (TAM) – MSP will be taking ownership and drive success in building client relationship. Must have experience working with windows-based server operating systems. Also, the ability to create and drive a technical strategy to address client issues and coach team members.

Hybrid Technical Account Manager (TAM) – MSP Duties:

  • Excellent analytical skills & problem solving skills, combined with the ability to provide quick resolution to problems
  • Onboard and document new client environments to facilitate a graceful transition during new service/agreement implementations
  • Build long-term partnerships with assigned clients. Ensure client satisfaction by fostering highly responsive communication between customers and cross-functional internal teams
  • Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of client satisfaction and retention in a fast paced environment
  • Design, implementation, and support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • System documentation and consulting services to include system reviews and recommendations

Hybrid Technical Account Manager (TAM) – MSP Salary & Benefits:

  • $90k – $120k
  • Health/Dental/Vision Insurance
  • Hybrid Work From Home Schedule Available
  • Generous PTO
  • Tuition/Certification Reimbursement
  • 401 with company matching
  • Career training/Advancement Opportunities
  • Company Outings & Company Parties