IT Field Tech for SMB’s
We’re looking for a Field Technician to do about 50% on-site support/projects for multiple SMB clients restricted to the downtown LA area. This will be a good opportunity for a junior systems admin to gain exposure to emerging virtualization and cloud technologies and grow beyond basic desktop support. This opening is well-suited for someone with some experience with a Managed Service Provider looking to gain hands on exposure to virtualization/cloud/network deployment projects.
IT Support Tech Requirements:
Experience troubleshooting/administering Microsoft infrastructure technologies (O365/Exchange, Active Directory, Group Policy, etc)
Experience in an SLA-driven environment servicing multiple clients concurrently (a must have)
Experience using a help desk ticketing system (Autotask, Solarwinds MSP, Kaseya)
Background of working autonomously, working for multiple clients in multiple environments
Providing end-user tech support to external entities
Strong documentation skills
VMware and/or Hyper-V
Personal vehicle preferred, willing to travel to client sites when issues cannot be resolved remotely
$45,000 - $55,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.