IT Help Desk Technician Level 2 – ConnectWise/MSP

Location: Cerritos, CA / Salary: $55,000 - $65,000

IT Help Desk Technician Level 2 – ConnectWise/MSP

We are currently seeking an IT Help Desk Technician Level 2 – ConnectWise/MSP, to join the Service Desk team.

You will be joining an organized, down to earth company culture with a heavy focus on career growth and collaboration. The IT Help Desk Technician Level 2 – ConnectWise/MSP will be responsible for Tier 1 and 2 reactive support and will have the opportunity to work along side the projects team to gain exposure to more Tier 2+ work and grow into a System Administrator or Project Engineer. The IT Help Desk Technician Level 2 – ConnectWise/MSP will be joining a 40 person MSP with over 30 years of experience providing high-quality IT Services to small and medium businesses throughout Southern California.

IT Help Desk Technician Level 2  – ConnectWise/MSP  Responsibilities:

  • Support Azure, VMware, and Windows Server environments remotely within a team environment
  • Assist clients in configuration/support of their move to Microsoft Teams/Remote work
  • Troubleshooting VMware and Windows Server (Active Directory and Group Policy)
  • Recommendation, testing, set up, deployment, and maintenance of  hardware and software for clients
  • Experience with Windows Server 2012/2016/2019
  • Office 365 and Microsoft Azure
  • Excellent communication skills, both written and verbal

IT Help Desk Technician – Level 2  ConnectWise/MSP Benefits:

  • Salary $55,000-$65,000
  • Medical/Dental/Vision insurance
  • PTO 3 weeks
  • Paid Monthly Training
  • Quarterly team outings

 

Opportunity Location

Cerritos, CA

Proposed Salary

$55,000 - $65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #MH333

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Location: Cerritos, CA

Proposed Salary: $55,000 - $65,000

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