IT Helpdesk Manager – MSP

Location: Fort Worth, TX / Salary: $90,000 - $110,000

IT Helpdesk Manager – MSP

IT Helpdesk Manager – MSP
We are currently seeking a IT Helpdesk Manager to join a growing Managed Service Provider!

The IT Helpdesk Manager will be joining a well established Cloud/ Managed Service Provider who services SMB’s across the United States. You will be joining a MSP whose mission is to find a competitive edge through modern technology solutions that align with client business goals.

The IT Helpdesk Manager will be joining an employee-first type of company and put a major emphases on work life balance and employee growth.

IT Helpdesk Manager – MSP Requirements:

  • Knowledge of Ticketing Systems and Monitoring Software such as ConnectWise
  • Tier II/III technical knowledge required
  • Experience directing challenging technology issues
  • Knowledge of Windows and Servers, Active Directory, Exchange On-Prem and Office 365
  • 2+ years previous Managed & Cloud Services Experience***
  • 2+ years of experience Managing a Service Desk
  • Leadership or Strong Sense of Management

IT Helpdesk Manager – MSP Benefits:

  • Salary $90,000- $110,000 (dependent on experience)
  • Healthcare, vision, dental – Blue Cross Blue Shield
  • Work From Home opportunities
  • Team oriented company culture with frequent outings
  • Free parking!
  • Certifications  Reimbursements + Salary increase upon completion and a review

Opportunity Location

Fort Worth, TX

Proposed Salary

$90,000 - $110,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #SB222

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Location: Fort Worth, TX

Proposed Salary: $90,000 - $110,000

Published: June 10, 2022

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