IT Helpdesk Support Tier I- (ConnectWise)

Location: Riverdale, NJ / Salary: $50,000 - $60,000

IT Helpdesk Support Tier I- (ConnectWise)

IT Helpdesk Support Tier I- (ConnectWise)

We are an established Managed and Cloud Service Provider specializing in Helpdesk Support, IT Consulting, Cloud Computing, and Security Services to small and mid-size businesses in the Greater NJ area.

We are currently seeking a full-time IT Helpdesk Support Tier I- (ConnectWise) to provide support on the Managed Services Team. The IT Helpdesk Support Tier I- (ConnectWise) will be handling level 1 and some level 2 tickets on the service desk. The IT Helpdesk Support Tier I- (ConnectWise) will gain experience in virtualization technologies (VMware & Hyper-V), Cloud technologies (O365, Azure), network administration, and server administration.

The ideal IT Helpdesk Support Tier I- (ConnectWise) is someone with experience working for a Managed Service Provider looking to grow their technical skill set and eventually advance in a system or network administrator role.

IT Helpdesk Support Tier I- (ConnectWise) Requirements:

  • Familiarity with Windows Server 2016+
  • Microsoft Exchange
  • Familiarity with Cloud Solutions like Office 365 and Microsoft Azure
  • Understanding of virtualization technologies like VMware and Hyper-V
  • Good understanding of Active Directory and Group Policy
  • 1+ years working for a Managed Service Provider REQUIRED*
  • Excellent interpersonal skills and naturally curious
  • Basic knowledge of switches and routers – CCNA is a very strong plus!
  • Experience with ConnectWise

IT Helpdesk Support Tier I- (ConnectWise) Benefits:

  • Salary: $40,000-$55,000
  • Medical, dental, vision coverage
  • Certification reimbursement
  • Team oriented and fun company culture

Opportunity Location

Riverdale, NJ

Proposed Salary

$50,000 - $60,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #SB222

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Location: Riverdale, NJ

Proposed Salary: $50,000 - $60,000

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