IT Senior Field Engineer (MSP)

Location: Naperville, IL / Salary: $70,000 - $100,000

IT Senior Field Engineer (MSP)

IT Senior Field Engineer (MSP)

We seek an IT Senior Field Engineer (MSP) to join an MSP company that supports small-medium-sized businesses with their everyday technology needs. Primary responsibilities include visiting local client sites in the area to support project needs regarding TCP/IP, Active Directory, Office365, Exchange, WAN, and VLAN, Firewalls, VMWare, etc. The IT Senior Field Engineer (MSP) will also be responsible for the network’s server components’ maintenance, installation, and integrity, including systems backups. The IT Senior Field Engineer (MSP) will be an escalation point in the field.

The IT Senior Field Engineer (MSP) candidate will be joining a fast-growing industry-leading collocation, managed-to-host, and managed services company. The IT Senior Field Engineer (MSP) will spend about 50% on on-site server support for multiple SMB clients (local travel only). The IT Senior Field Engineer (MSP) will be an experienced IT professional that can work on PCs, laptops, servers, routers, etc., and who love to solve problems. The IT Senior Field Engineer (MSP) will be a well-seasoned Senior Engineer that has been working in the field for 3 plus years.

IT Senior Field Engineer (MSP) Experience:

  • Excellent communication and documentation skills
  • Advanced experience and knowledge of Microsoft OS (2008-2019)
  • Experience with Windows Server 2012, 2016, 2019 or above
  • Implementing and migrating legacy infrastructures to AWS/AZURE
  • 3+ YEARS OF EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER
  • Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
  • Experience with Hyper-V and VMware
  • Install, upgrade, support, and troubleshoot printers and computer hardware
  • Installing, troubleshooting, and managing Microsoft products (Windows 10 and MS Office application suite) as well as Macs
  • Perform general preventative maintenance tasks on computers, laptops, and printers
  • Microsoft Windows Server Experience (current and supported versions)
  •  Office 365 and G-Suite experience
  • Experience with Firewall & Router Appliances
  • Experience with VPNs

IT Senior Field Engineer (MSP) Salary / Benefits:

  • Salary: $70k – $100k
  • Health Insurance
  • Generous PTO
  • Travel Reimbursement
  • Reimbursement for Training/Certs

*Actual salary of IT Senior Field Engineer (MSP) to commensurate with experience*

Opportunity Location

Naperville, IL

Proposed Salary

$70,000 - $100,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Naperville, IL

Proposed Salary: $70,000 - $100,000

Published: August 5, 2022

Job ID: BW9912

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