IT Service Delivery Manager / System Engineer MSP

Location: Fort Worth, TX / Salary: $70,000 - $80,000

IT Service Delivery Manager / System Engineer MSP

We are seeking a IT Service Delivery Manager / System Engineer. The IT Service Delivery Manager / System Engineer Manager will be responsible for being hands-on technical and Team Lead and Training/Mentoring.

The IT Service Delivery Manager / System Engineer will be joining a Managed Service Provider that focuses on providing high level service to clients for Cloud-Computing, Cyber-security, Networking, and IT SUPPORT.

If you have experience working for a Cloud or Managed Services Provider of any size…please apply, we REALLY want to talk to you and value industry experience.

IT Service Delivery Manager / System Engineer MSP Key Skills:

  • Problem investigation, troubleshooting and resolution
  • Able to Train others, handle escalated tickets, enforce KPIs and Lead others on the Service Desk
  • Define processes and operations for Service Delivery and Professional Services
  • Create and develop procedures
  • Able to Lead or Manage a team of 6-12 Support Technicians
  • Knowledge of Servers: Active Directory, Group Policy (administration, not necessarily creation of new GPs), bring up Domain Controllers
  • G-suite/ O365 migrations
  • Configure, Support, and maintain AWS/Azure
  • Configure and support customer servers and networks

 

Opportunity Location

Fort Worth, TX

Proposed Salary

$70,000 - $80,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #LI-SB1, ,#SB222

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Location: Fort Worth, TX

Proposed Salary: $70,000 - $80,000

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