IT Service Desk Analyst (ConnectWise)

Location: New York, NY / Salary: $50,000 - $60,000

IT Service Desk Analyst (ConnectWise)

IT Service Desk Analyst (ConnectWise)

We are currently seeking a IT Service Desk Analyst (ConnectWise) to join our collaborative team!

The IT Service Desk Analyst (ConnectWise) will be joining an organized, down to earth company culture with a heavy focus on career growth and collaboration. The IT Service Desk Analyst (ConnectWise) will be responsible for Tier 1 reactive support and will have the opportunity to work along side the projects team to gain exposure to more Tier 2+ work and grow into a System Administrator or Project Engineer.

IT Service Desk Analyst (ConnectWise) Responsibilities:

  • Support Azure, VMware, and Windows Server environments remotely within a team environment
  • Manage accounts in active directory, complete password resets, provide printer support
  • Remote into desktops & complete basic troubleshooting
  • Troubleshooting and some administration of Office 365 and Microsoft Azure

IT Service Desk Analyst (ConnectWise) Requirements:

  • Experience with Windows Server 2012/2016, Exchange 2013/2016
  • Excellent communication skills, both written and verbal
  • 6+ months experience with O365 and Active Directory
  • ConnectWise experience preferred
  • 6 months+ MSP experience required

IT Service Desk Analyst (ConnectWise) Benefits:

  • Salary $50,000-$60,000
  • Medical/Dental/Vision insurance
  • PTO 4 weeks
  • Quarterly team outings
  • Certification Reimbursements
  • Continued Training Opportunities


Opportunity Location

New York, NY

Proposed Salary

$50,000 - $60,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #SB222

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Location: New York, NY

Proposed Salary: $50,000 - $60,000

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