IT Service Desk Engineer L1 – ConnectWise
We are a next-gen Cloud Services Provider seeking an IT Service Desk Engineer L1 – ConnectWise to join our expanding team. We’re celebrating 20 years in business with no end in sight! We’ve been named a top 250 Managed IT Service provider for last 6 years. Business is booming which is why we are seeking a MSP experienced IT Service Desk Engineer L1 – ConnectWise!
The IT Service Desk Engineer L1 – ConnectWise position will be consist of workstation roll outs, server/network troubleshooting, system set up, and software installations – in addition you will be working with Sr. Engineers on cloud migrations and network security projects. This role is a great opportunity for someone who is looking to gain more experience and grow their knowledge base.
The IT Service Desk Engineer L1 – ConnectWise must have previous MSP or CSP experience.
IT Service Desk Engineer L1 – ConnectWise Requirements:
- Previous MSP experience
- Proven understanding of cyber security measures, such as multi-factor authentication required*
- Demonstrated experience of Modern Desktop management, Microsoft MD-100 and MD-101 exam certifications recommended
- Proven understanding of DNS, networking, (TCP/IP), routing, firewall & router management required*
- Understanding of core concepts around Microsoft 365 Enterprise E5 & Azure Windows Virtual Desktop experience or Microsoft Remote Desktop Services recommended
- Demonstrated ability to research unknown or unfamiliar technology and analyze the potential application and present findings and an implementation plan required*
IT Service Desk Engineer L1 – ConnectWise Benefits:
- Health/Dental/Vision Insurance
- 401(k) with company match
- PTO and Paid Holidays
- Laptop and Cellphone reimbursement
- Certification Reimbursement + cash bonus with each passed certification
$50,000 - $60,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.