IT Service Desk Engineer (MSP)

Location: Fullerton, CA / Salary: $40,000 - $50,000

IT Service Desk Engineer (MSP)

IT Service Desk Engineer (MSP)

Looking to bring on an IT Service Desk Engineer (MSP) to join one of the oldest Cloud Services Provider in the area, having been in business for almost 40 years now. HQ’d out of Fullerton, CA, offering a wide variety of service offerings in addition to Managed Services – they also provide Security as a Service, Cloud IT Solutions, Data Recovery, and various others

The IT Desk Engineer (MSP) role is the perfect fit for someone who has already proven themselves in a helpdesk position and is looking to take that next step to graduate to a Sys Admin in the near future.

On a daily basis, you would be fielding tickets from a variety of clients on the Service Desk via ConnectWise and working with Senior Engineers on back-end projects. The responsibilities will be included but not limited to MS O365/application, Windows server support, Azure, customer service, and basic networking experience.

IT Service Desk Engineer (MSP) Responsibilities:

• Handle all manner of desktop and laptop computer support duties, including format, install, set up, upgrade, maintenance, and troubleshooting.
• Participate in workstation build, configuration, and testing as a member of project teams.
• Mastering a wide range of network environments and continuing to expand your skill set as the technology landscape evolves.

IT Service Desk Engineer (MSP) Qualifications:

• Direct experience with user administration in an Active Directory environment (include new user setups and group administration). You must have performed these tasks in a live small/medium business environment (REQUIRED).
• Experience with the format, install, and set up of desktop and laptop computers.
• Experience troubleshooting desktop and laptop computer issues, including adding or replacing memory, keyboards, motherboards, and other components.
• Experience setting up and administering printers.

IT Service Desk Engineer (MSP)Benefits:

• Our benefits include medical, dental, vision, and life insurance, transit parking, PTO, a laptop, and tuition reimbursement.
• Certification and training opportunities, including certification testing reimbursement.

Opportunity Location

Fullerton, CA

Proposed Salary

$40,000 - $50,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #MH333

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Location: Fullerton, CA

Proposed Salary: $40,000 - $50,000

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