IT Service Desk Technician – Level II (MSP)

Location: Richardson, TX / Salary: $50,000 - $60,000

IT Service Desk Technician – Level II (MSP)

IT Service Desk Technician – Level II (MSP)

We are looking to immediately bring on a talented IT Service Desk Technician – Level II (MSP) to join our Managed Cloud Services Provider in Richardson, TX. Due to an increase in business, we are need to hire TWO individuals for the IT Service Desk Technician – Level II (MSP) position. This is a fantastic opportunity for a strong Microsoft generalist who wants to gain exposure to the latest virtualization, Micorosoft, and Cloud technologies (Azure/AWS). With over 45 employees and 27 years in business, we provide not only stability but growth opportunities in these uncertain times.

The IT Service Desk Technician – Level II (MSP) will be splitting their time between escalated tickets via ConnectWise and project work with Sr Engineers such as O365 migrations, Hybrid Azure setups, firewall configuration/deployment, and setting up Windows Servers. The IT Service Desk Technician – Level II (MSP) can anticipate to get promoted into a projects-focused role within their first 12 months.

IT Service Desk Technician – Level II (MSP) Requirements:

• Configure and install various computer and Windows servers
• Help Sr. Engineers with O365/G-suite Migrations
• Recommend solutions and services to C-levels
• Support and Maintain desktop Support, Break/Fix issues, and Application Errors
• Support, configure, maintain and upgrade corporate customer’s networks and servers
• Install and integrate new server hardware and applications under the supervision of a more senior engineer

IT Service Desk Technician – Level II (MSP) Benefits:

Health/Vision/Dental
401(k) w/ 3% match
100% on all certs/training; immediate raise upon passing
10 days of PTO
Company car

Opportunity Location

Richardson, TX

Proposed Salary

$50,000 - $60,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #MH333

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Location: Richardson, TX

Proposed Salary: $50,000 - $60,000

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