IT Service Engineer Tier II/III MSP

Location: Silver Spring, MD / Salary: $75,000-$85,000

IT Service Engineer Tier II/III MSP

We are seeking an IT Service Engineer Tier II/III MSP to join a Managed Service Provider that also provides cloud service offerings and unique network service offers.

As a mid-sized MSP, you will be joining a customer-centric company with a family-like feel. With a variety of service offerings such as cyber security, cloud, professional services, and unified communications, the IT Service Engineer Tier II/III MSP will have the opportunity expand their technical knowledge with free training for any of our service offerings.

The IT Service Engineer Tier II/III MSP will be responsible for both escalation support and assist Senior Engineers with some project work.

IT Service Engineer Tier II/III MSP Responsibilities:

  • Extensive experience deploying, maintaining and customizing Active Directory, Exchange, SQL, SharePoint, Azure and Office365 environments
  • Networking skills (LAN/WAN configuration and support, firewall configuration and rule creation, Wi-Fi technologies, troubleshooting of network route and connectivity issues)
  • Virtualization Technologies Experience  (KVM, VMWare, HyperV)
  • Microsoft Server Experience
  • Experience with maintaining/supporting VoIP Technology(Endpoints, SIP, DIDs)
  • Intermediate experience with  Cloud Service Providers, AWS, Azure, GCP.
  • Intermediate experience with VPNs, VPCs, SD-WAN, and complex IP routing/switching concepts
  • Understanding of WIFI networking; SSIDs; Basic principles of coverage and connectivity for WIFI devices.

IT Service Engineer Tier II/III MSP Salary and Benefits: 

  • $75,000 – $85,000
  • Benefits package (incl. medical, dental, life insurance) – 401(k) plan
  • Excellent holiday/vacation

Opportunity Location

Silver Spring, MD

Proposed Salary


Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #SB222

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Location: Silver Spring, MD

Proposed Salary: $75,000-$85,000

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