IT Support Engineer – L1.5 (ConnectWise)

Location: Costa Mesa, CA / Salary: $60,000 - $70,000

IT Support Engineer – L1.5 (ConnectWise)

IT Support Engineer – L1.5 (ConnectWise) Overview:

Seeking a IT Support Engineer – L1.5 (ConnectWise) to join a next-gen style Cloud Services Provider that located in Costa Mesa, CA. We have grown since our opening in 1999 and currently are looking to hire two people for this position. The IT Support Engineer – L1.5 (ConnectWise) will be joining a 15 person Service Desk team that emphasizes learning by offering cert reimbursement and the chance for Support Engineers to work alongside System Administrators on projects M365 migrations, server configurations, and more.

The IT Support Engineer – L1.5 (ConnectWise) will be working on a team that supports a specific set of clients and will act as the point of contact for those clients. Technologies the IT Support Engineer – L1.5 (ConnectWise) are as follows, but not limited to M365, Windows Servers, VMware, Azure, and SonicWALL. The IT Support Engineer – L1.5 (ConnectWise) needs to have previous experience using ConnectWise or ITGlue and have worked for an MSP in the past.

IT Support Engineer – L1.5 (ConnectWise) Required Skills:

  • MSP experience (no exceptions)
  • ConnectWise / ITGlue
  • Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Windows System Administration, and general Network Administration (TCP/IP)
  • At least 1 years of experience in general Network Administration/Troubleshooting
  • Ability to perform end-to-end troubleshooting of issues, where the problem may lie in the storage, server, network or anywhere in between
  • Strong interpersonal and communications skills

IT Support Engineer – L1.5 (ConnectWise) Benefits:

  • Health/Dental/Vision Insurance (100% employee & portion for defendants)
  • 401(k) with company match
  • Certification/Travel Reimbursement
  • Yearly Performance Based Raises
  • PTO + Paid Company Holidays

Opportunity Location

Costa Mesa, CA

Proposed Salary

$60,000 - $70,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #MH333

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Location: Costa Mesa, CA

Proposed Salary: $60,000 - $70,000

Published: March 19, 2023

Job ID: BW5622

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