IT Support Engineer (Tier 2.5) MSP:

We are seeking a Mid-Senior level IT Support Specialist who is skilled in ConnectWise, Windows 2012-2022 server roles, Hyper-V, VMware, Firewalls, TCP/ IP, DHCP, and DNS. The ideal candidate is a team player, able to hit the ground running, an excellent communicator and client relationship builder.

The IT Support Engineer will be joining a customer-service driven MSP focused on “white glove” support. This MSP is well structured with respect to operations/ procedures, is big on automation, and has an extremely low turnover rate. They truly care for their employees and place a major emphasis on work life balance so much so they do not have any 24/7 clients compared to other MSP’s.

IT Support Engineer (Tier 2.5) MSP Responsibilities:

  • Microsoft 365 administration & migration support
  • Azure infrastructure (design, implementation, management)
  • System Administration (Windows Servers)
  • Security & compliance to safeguard infrastructure
  • Backup & disaster recovery
  • Network Infrastructure management (configure firewalls, provide support)

IT Support Engineer (Tier 2.5) MSP Requirements:

  • 3+ years of Microsoft cloud administration
  • 3+ years of experience working for a Managed Service Provider REQUIRED*
  • In-depth knowledge of Azure Networking, Azure Active Directory, Azure Storage, Azure Virtual Machines
  • Experience with backup & disaster recovery
  • Experience migrating clients over to the cloud
  • Experience with VMware
  • Experience with ConnectWise
  • MCSE, MCSA, CCNA, AZ-400 a major plus

IT Support Engineer (Tier 2.5) MSP Benefits:

  • Salary: $80,000-$95,000
  • Medical, Dental, Vision insurance
  • PTO + Company paid holidays
  • 401k+ 3% match
  • Employee growth plans & certification reimbursement
  • Opportunity to work heavily in cloud technology
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