IT Support & Project Engineer (Tier 2.5):

We are seeking an MSP experienced IT Professional who has system administration and engineering experience.

The IT Support & Project Engineer (Tier 2.5) will be joining a prestigious Managed Service Provider that has been a leading IT organization in the greater Chicago region. Our services include Cyber Security, Professional Services, Managed Services, etc. Our culture is what sets us apart – a team of the best of the best, fostering a fantastic learning environment where junior to senior technical resources thrive. We empower team members with ownership of their roles, providing autonomy and fun in their jobs, all while ensuring the best for our clients.

This individual will split their time 50/50 between escalated support and project based work. The ideal IT Support & Project Engineer (Tier 2.5) is someone is motivated to grow, eager to learn, has a diverse technical skill set, and is a team player.

IT Support & Project Engineer (Tier 2.5) MSP Responsibilities:

  • Microsoft 365 administration & migration support
  • Azure infrastructure (implementation, management)
  • System Administration (Windows Servers)
  • Security & compliance to safeguard infrastructure
  • Backup & disaster recovery
  • Network Infrastructure management (Fortinet, Cisco, Sophos, SonicWall, Aruba)

IT Support & Project Engineer (Tier 2.5) MSP Requirements:

  • 3+ years of Microsoft cloud administration
  • 3+ years of experience working for a Managed Service Provider REQUIRED*
  • In-depth knowledge of Azure Networking, Azure Active Directory, Azure Storage, Azure Virtual Machines
  • Experience with backup & disaster recovery
  • Experience migrating clients over to the cloud
  • Experience with VMware
  • Experience with ConnectWise
  • Network Experience: Fordinet, Cisco, Sophos, SonicWall, Aruba

IT Support & Project Engineer (Tier 2.5) MSP Benefits:

  • Salary: $90,000-$105,000
  • Medical, Dental, Vision insurance
  • PTO + Company paid holidays
  • 401k+ 3% match
  • Employee growth plans & certification reimbursement