IT Support System Administrator (L1) MSP
Are you passionate about technology and dedicated to delivering exceptional client satisfaction? If so, we invites you to join our collaborative and creative team as a IT Support System Administrator (L1) MSP. We are a certified Minority-owned Cloud and Managed Service Provider, headquartered in Illinois, with a strong track record of success since our establishment in 2001. We take pride in advancing each team member individually while expanding our business and delivering outstanding results to our clients.
If you are hungry for growth, eager to learn, and passionate about making a difference in the IT world, we are the place for you. Join us in our mission to deliver exceptional service to our clients and advance your career in a dynamic and inclusive work environment.
IT Support System Administrator (L1) MSP Duties:
- Support for Cloud, Servers, and Desktops, catering to both SMBs and Enterprise Clients
- Experience working with Windows Server, Active Directory, VMWare (Citrix & Hyper-V experience is a plus), Dell, HP, and VMware.
- Familiarity with working in Hybrid Azure environments is considered a bonus
- Experience with ConnectWise Manage, ConnectWise Automate, and ITGlue
- Proven ability to implement new solutions effectively
- Troubleshooting and resolving problems with both physical and virtual servers
- Familiarity with basic TCP/IP concepts and network components like switches, firewalls, security appliances, and WiFi
IT Support System Administrator (L1) MSP Salary Benefits:
- Salary: $55k-$60k
- Health Coverage (Health, Vision, Dental)
- 401 (K) w/matching
- Generous vacation time to promote work-life balance
- Unlimited Certification reimbursement
- Quick advancement opportunities
