IT System Administrator (Level 2)

We are a long standing Managed Service Provider who have been around for more than 25 years. We are seeking a driven IT System Administrator (Level 2) to join our team. The IT System Administrator (Level 2) must be ready to hit the ground running. Our company truly cares about our team so we always provide ongoing training, certification reimbursement and generous PTO. If you feel like these things mentioned above aligns with what you are looking for in your next MSP company, please keep reading…

The IT System Administrator (Level 2) will support medium size businesses. You will gain exposure to emerging virtualization and cloud technologies and grow beyond essential desktop support. This role will promote internal growth within the company to more senior roles.

IT System Administrator (Level 2) – MSP Experience:

  • Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless
  • Advanced access solution implementation and support: VPN, Terminal Services, and Citrix technologies supported by the RMM solution for partner needs
  • Create and update documentation of existing or future customer environment
  • Experience working with Networking, Windows OS’s to include XP,2007-2019
  • Experience working with building and managing firewalls
  • Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
  • Perform general preventative maintenance tasks on computers, laptops, and printers.
  • Onsite support relating to technical issues involving all of Microsoft’s core business applications (AD, DNS, Exchange, SQL, Hyper-V, etc.), VMware Virtualization, and Client Operating Systems
  • Excellent communication and documentation skills

IT System Administrator (Level 2) – MSP Salary / Benefits:

  • Salary: $65k-$85k
  • Full-time
  • Health/Dental/Vision Insurance
  • Generous PTO
  • Bonus Potential
  • Reimbursement for Training/Certs