About Us:

Join the ranks of one of the fastest-growing IT services providers and consulting firms, catering to a diverse portfolio of SMB clients ranging from medical companies to insurance firms, financial institutions, and nonprofits. With a robust suite of services spanning Managed Services, IT Consulting, Cyber Security, and Cloud Solutions, we’re reshaping the digital landscape, one solution at a time.

The Role:

Are you ready to don the mantle of an IT System Administrator (Tier II) and deliver white-glove support to our esteemed client base? In this role, you’ll be the hero behind the scenes, splitting your time between resolving technical issues both remotely and onsite and providing invaluable project support. From virtualization (VMware/Hyper-V) to migrations (M365 and Azure) and server/network upgrades (SonicWall), you’ll be at the forefront of innovation, showcasing your expertise as a trusted technical guru and a polished communicator who thrives on overcoming server, computer, application, network, and security challenges.

Requirements:

  • 3+ years of battle-tested experience in the trenches of Managed Service Providers (MSPs)
  • Advanced prowess in wrangling servers and critical components within Azure’s labyrinth
  • Proficiency in providing technical support to users navigating the realms of Microsoft 365 and Google
  • Mastery of troubleshooting methodologies and techniques across servers, desktops, laptops, printers, peripherals, and network management software – including TCP/IP 4 routing, firewall, and VLAN wizardry
  • Extensive hands-on experience with the arcane arts of VMware and/or Hyper-V
  • Battle scars from P2V and V2V migrations
  • Adept in the ancient languages of ticketing and RMM (ConnectWise and ITGlue)

Benefits:

  • Base salary ranging from $70,000 to $80,000 (experience-dependent)
  • Reimbursement for the holy grail of certifications
  • Embark on a journey of career development with formal training opportunities
  • Annual bonuses as a reward for your heroic feats
  • Unlock the treasures of a matching 401(k)
  • Bestow upon yourself the gift of health benefits
  • Conquer the roads with car/mileage reimbursement

Ready to Conquer New Realms?

If you’re ready to unleash your IT mastery and chart a course toward unparalleled success in the realm of MSPs, we beckon you to join our ranks. Seize this opportunity to become a Tech Fusionist and a System Whisperer, shaping the future of IT solutions with us. Apply now and let the adventure begin!

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