IT System Engineer (MSP)

We are currently seeking a IT System Engineer (MSP) to join a growing Managed Service and Cloud Service Provider that focuses on technology management, consulting, specialized cloud computing solutions to SMBs. You will be joining a structured and collaborative cloud company with 40+ years of providing IT Service!

The IT System Engineer (MSP) will be responsible for configurations, deployments, migrations, and serving as a trusted IT consultant to various C-level executives. This opportunity is best suited for a dynamic IT Professional who is well versed in O365, Azure & AWS, VMware, & Hyper-V as well as desktop support and Networking technology.

If you have 2+ years of experience working for a Managed Service Provider and consider yourself a “jack of all trades” we want to hear from you!

IT System Engineer (MSP) Responsibilities:
  • Act as the point of escalation for Tier 1 engineers.
  • Coach Tier 1 engineers on technical decision making and ticket curation.
  • Advocate for each customer problem by digging into the issue, keeping their business at the forefront of your troubleshooting process.
  • Perform proactive and reactive Incident Response as a result of system or service anomalies.
  • Provide top-notch technical support in your areas of subject matter expertise (network, virtualization).
  • Monitor and work with various systems management tools.
  • Identify and drive opportunities to automate repeatable networking tasks including through creation and maintenance of scripts and tools.
  • Quickly assess an issue and form an understanding of the root cause in unfamiliar technical environments and technologies.
  • Commit to professional growth and development by maintaining and/or obtaining new industry specific certifications.

IT System Engineer (MSP) Requirements:

  • 2+ years Managed Service Provider experience required.
  • 3+ years experience in administration, configuration, management and design of Windows Server-based environments
  • Configure and install various computer and Windows servers
  • Office 365 and Microsoft Azure experience
  • Migrate O365/G-Suite/Servers
  • Familiarity with virtualization requirements, including VMWare
  • Support, configure, and upgrade corporate customer’s networks (routers/switches/firewalls) and in house servers

IT System Engineer (MSP) Benefits:

  • Salary $70,000-$85,000
  • Medical, Dental, Vision coverage
  • Company Car
  • 4 weeks of PTO
  • 401k + 3% match
  • Certification & Tuition reimbursement