IT System Engineer Team Lead – (MSP)

Location: New York, NY / Salary: $75,000 - $85,000

IT System Engineer Team Lead – (MSP)

We are seeking a IT System Engineer Team Lead – (MSP). The IT System Engineer/ Team Lead will be responsible for being hands-on technical and Team Lead and Training/Mentoring. This position is primarily proactive support/projects but you will also be responsible for some reactive support.

The IT System Engineer/ Team Lead will be joining a Managed Service Provider that focuses on providing high level service to clients for Cloud-Computing, Cyber-security, Networking, and IT SUPPORT.

If you have experience working for a Cloud or Managed Services Provider of any size…please apply, we REALLY want to talk to you and value industry experience!

This is an ideal opportunity for someone who is a natural leader and enjoys mentoring others but also likes to still get down in the trenches being hands on with technology.

IT System Engineer Team Lead – (MSP) Key Skills:

  • Problem investigation, troubleshooting and resolution
  • Hire/train/build project team
  • Handle escalated tickets, enforce KPIs and Lead others on the Service Desk
  • Define processes and operations for Service Delivery and Professional Services
  • Lead on-boarding of new accounts
  • Able to Lead or Manage a team of 6-12 Support Technicians
  • Knowledge of Servers: Active Directory, Group Policy (administration, not necessarily creation of new GPs), bring up Domain Controllers
  • G-suite/ O365 migrations
  • Configure, Support, and maintain AWS/Azure
  • Complete Server deployments
  • Configure and set up customer networks, complete firewall deployments

IT System Engineer Team Lead – (MSP) Benefits:

  • Salary: $75,000-$85,000
  • Medical, Dental, Vision Coverage
  • Paid Vacation
  • 401k+ match

***Candidates MUST have 2+ years of experience working for a Managed Service Provider to be considered ***

Opportunity Location

New York, NY

Proposed Salary

$75,000 - $85,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #SB222

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Location: New York, NY

Proposed Salary: $75,000 - $85,000

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