IT System Engineer Team Lead – (MSP)
We are seeking a IT System Engineer Team Lead – (MSP). The IT System Engineer/ Team Lead will be responsible for being hands-on technical and Team Lead and Training/Mentoring. This position is primarily proactive support/projects but you will also be responsible for some reactive support.
The IT System Engineer/ Team Lead will be joining a Managed Service Provider that focuses on providing high level service to clients for Cloud-Computing, Cyber-security, Networking, and IT SUPPORT.
If you have experience working for a Cloud or Managed Services Provider of any size…please apply, we REALLY want to talk to you and value industry experience!
This is an ideal opportunity for someone who is a natural leader and enjoys mentoring others but also likes to still get down in the trenches being hands on with technology.
IT System Engineer Team Lead – (MSP) Key Skills:
- Problem investigation, troubleshooting and resolution
- Hire/train/build project team
- Handle escalated tickets, enforce KPIs and Lead others on the Service Desk
- Define processes and operations for Service Delivery and Professional Services
- Lead on-boarding of new accounts
- Able to Lead or Manage a team of 6-12 Support Technicians
- Knowledge of Servers: Active Directory, Group Policy (administration, not necessarily creation of new GPs), bring up Domain Controllers
- G-suite/ O365 migrations
- Configure, Support, and maintain AWS/Azure
- Complete Server deployments
- Configure and set up customer networks, complete firewall deployments
IT System Engineer Team Lead – (MSP) Benefits:
- Salary: $75,000-$85,000
- Medical, Dental, Vision Coverage
- Paid Vacation
- 401k+ match
***Candidates MUST have 2+ years of experience working for a Managed Service Provider to be considered ***
New York, NY
$75,000 - $85,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.