IT System Engineer (Windows) – MSP

We are seeking a IT System Engineer (Windows) – MSP with an IT Services background for one of our MSP clients. This company is seeking a tenacious and honest IT System Engineer (Windows) – MSP that will handle escalated support, project-based work, and an onsite consultation. The IT System Engineer (Windows) – MSP will provide user support at remote locations on assigned open tickets and collaborate with the Service Desk.

The IT System Engineer (Windows) – MSP will install, troubleshoot, and maintain a variety of products and equipment and make recommendations on which product best fit the customers’ needs. The IT System Engineer (Windows) – MSP, should also desire to receive certifications, on-the-job training, and quick career advancement.

IT System Engineer (Windows) – MSP Duties: 

  • Experience in computer hardware troubleshooting, new setups, and installations
  • Experience in troubleshooting and supporting Microsoft Windows desktop operating systems, Microsoft Office suites, and Office 365
  • Experience with self-managing small projects
  • Install and optimizes hardware/software/network products and configurations at customer sites
  • Diagnoses and resolves product performance problems
  • Performs maintenance and repairs
  • Troubleshoot and repair devices including network switches, routers, servers, remote access, and cloud services
  • Experience with computer compliance requirements as it relates to software patching, disk encryption, and endpoint security
  • Experience  and understanding of migrations from on-prem to cloud solutions (O365, Azure/AWS, etc.)
  • Experience working with VMware and Microsoft Systems

IT System Engineer (Windows) – MSP Salary & Benefits:

  • Salary: $85k – $95k
  • Medical, Dental, and Vision insurance
  • 401 (k)
  • Generous PTO
  • Annual Bonus