IT System & Project Engineer (MSP)

Location: Plano, TX / Salary: $100,000 - $110,000

IT System & Project Engineer (MSP)

IT System & Project Engineer (MSP)

We are a Cloud and Managed Services Provider that is proud to have been supporting the DFW business community for almost 40 years! We support a variety of customers in the public and private sector ranging from small businesses to Fortune 100 companies. We have a loyal customer base, an average employee tenure of over 4 years, and clear paths for advancement within the company!

Due to continued growth, we’re seeking a IT System & Project Engineer (MSP) whose focus will be on infrastructure upgrade and modernization projects. The IT System & Project Engineer (MSP) will work alongside 8 other Senior Engineers. The IT System & Project Engineer (MSP) should be well versed with Microsoft technologies and projects such as O365 migrations, Azure deployments, office moves (configuring networks), and Virtualization upgrades.

The IT System & Project Engineer (MSP) requires previous experience working for a MSP or CSP.

IT System & Project Engineer (MSP) Position Responsibilities:

  • Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems.
  • Remain cognizant of customer service-level agreements, and strive to meet or exceed them on a regular basis.
  • Coach Tier 2 and Tier 1 engineers on technical decision making and ticket curation.
  • Advocate for each customer problem by digging into the issue, keeping their business at the forefront of your troubleshooting process.
  • Participate in Incident Management by providing situational reports via ticket updates and/or customer-facing communications.
  • Perform proactive and reactive Incident Response as a result of system or service anomalies.
  • Provide top-notch technical support in your areas of subject matter expertise (storage, virtualization, Windows OS).
  • Monitor and work with various systems management tools.
  • Identify and drive opportunities to automate repeatable networking tasks including through creation and maintenance of scripts and tools.
  • Quickly assess an issue and form an understanding of the root cause in unfamiliar technical environments and technologies.
  • Commit to professional growth and development by maintaining and/or obtaining new industry specific certifications.

IT System & Project Engineer (MSP) Salary + Benefits:

  • Health, Dental, and Vision Insurance
  • PTO, Paid Holidays, and Floating Holidays
  • 401(k) with company match
  • Certification Reimbursement

Opportunity Location

Plano, TX

Proposed Salary

$100,000 - $110,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #MH333

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Location: Plano, TX

Proposed Salary: $100,000 - $110,000

Published: March 17, 2023

Job ID: BW3878

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