Junior System Administrator (Tier 1.5) – MSP
We are an established Managed Service Provider that provides tailored Cloud Services, Managed Services and Consulting to small and mid-size businesses. We are a white glove and rapidly growing MSP looking to add on a Junior System Administrator (Tier 1.5). The Junior System Administrator will be a hybrid position of providing end user support through service calls and completing backend system administration.
The ideal Junior System Administrator (Tier 1.5) is an individual who has 1+ years of experience working for a Managed Service Provider supporting multiple external business’s. The Junior System Administrator (Tier 1.5) position is perfect for any IT Professional who has mastered basic tier 1 helpdesk tickets and it looking to gain more exposure to backend system administration!
Junior System Administrator (Tier 1.5) – MSP Responsibilities:
- Install, configure, and troubleshoot Windows OS and Microsoft Office applications
- Perform administrative tasks in Office 365
- Troubleshoot network connectivity issues
- Install, configure, and troubleshoot network equipment (cisco meraki, sonicwall)
- Work along side senior engineers to assist with O365 migrations, new office build outs, network set ups
Junior System Administrator (Tier 1.5) – MSP Job Requirements:
- 2+ Years of experience working for a Managed Service Provider REQUIRED
- ConnectWise a major plus!!
- Microsoft Windows server / desktop skills and experience with varying hardware platforms including Dell and HP
- Networking/troubleshooting knowledge
- Knowledge & experience of Windows and Servers, Active Directory, Exchange On-Prem and Office 365
- Configuration of Routers/Switches/Firewalls a plus.
- Experience assisting with migrations a major plus
Junior System Administrator (Tier 1.5) – MSP Benefits:
- Salary $55,000-$65,000
- Full employer-paid healthcare
- Travel Reimbursement
- Cell Phone Reimbursement
- Quarterly team outings/events!
- 401k
- 3 weeks PTO
- Quarterly reviews/ bonuses
- Certification reimbursement and paid annual training