L2 Application Support Engineer (Local WFH) MSP

Are you ready to be part of a proactive Cloud and Managed Service Provider that is making waves in the industry? We are a dynamic company based in the Chicago area, is heavily investing back into the business and expanding its team. We are seeking talented individuals to join us as L2 Application Support Engineer (Local WFH) MSP and contribute to the success of our company.

We embrace flexibility and understand the value of a balanced work-life arrangement. Whether you prefer working from our Chicago office or remotely, we welcome you to be part of our team and grow with us. As an L2 Application Support Engineer (Local WFH) MSP, you will be a crucial member of our dynamic Support team, with a primary focus on managing and supporting data protection application solutions such as backup, replication, and disaster recovery.

L2 Application Support Engineer (Local WFH) MSP Duties:

  • Knowledge of backup, replication, and disaster recovery solutions.
  • Familiarity with Windows, Linux, VMWare, SAN, and recovery technology.
  • Experience with at least one of the following applications: Commvault, Druva, Datto, or Acronis.
  • Troubleshoot data protection application issues, with knowledge of Windows, Linux, VMWare, SAN, and recovery technology
  • Configure, upgrade, and maintain managed data protection applications.
  • Participate in projects for new customer implementations and application upgrades
  • Support managed data protection applications, including backup, replication, and disaster recovery

L2 Application Support Engineer (Local WFH) MSP Salary & Benefits:

  • Salary: $70k-$85k
  • Full-Time/Great Work Life Balance (100% remote role)
  • Health/Dental/Vision coverage for you and your dependents.
  • Paid Time Off (PTO) to ensure you have time to recharge and spend with loved ones
  • 401K plan to help you secure your financial future.
  • Certification reimbursement to support your professional growth and development.