MSP – Help Desk Engineer
Seeking an MSP – Help Desk Engineer to join a Managed Services Provider to provide high-level IT support to small to large businesses across a multitude of industries. The MSP – Help Desk Engineer role is ideal for IT Technicians with at least a year of MSP experience who are looking to take their skills to the next level!
The MSP – Help Desk Engineer will be working with ConnectWise to take tickets from our clients. The MSP – Help Desk Engineer will work with technologies listed but not limited to: O365 administration, Windows OS/MacOS, Windows Server 08/12r2/16/19, VMware/Hyper-v, Azure, Cisco, SonicWALL, and more.
MSP – Help Desk Engineer Requirements:
- Experience with O365 and ConnectWise
- Direct experience with Windows 8, 10, and server 2012, 2016, 2019.
- Hands on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V
- Experience with routers, switches, and troubleshooting connectivity
- Domain functionality experience with Active Directory functionalities, Group Policy, DNS, and DHCP
- Managed Services experience required
MSP – Help Desk Engineer Benefits:
- $55,000 – $65,000
- Health, Dental & Vision Insurance
- Unlimited PTO
- 401k w/match
- Travel reimbursement
