MSP System Administrator (ConnectWise)

Our business continues to grow rapidly, and to be able to meet our client needs, we are seeking an MSP System Administrator (ConnectWise) to join our team full-time. Here at our company, we truly care about our employees and believe in investing in them. We offer competitive salaries, endless training and development, bonus opportunities, and a fun family-oriented team culture. On our team, your ideas will be heard, your creative thinking will be valued, and your merit and dedication will be recognized with salary increases and promotions. We have created an environment where you can prosper with global admin rights, a team of certified engineers to guide you, and management that wants to support your needs to the very end. From day one, you’ll be welcomed into the family and challenged with the latest cutting-edge technology while we drive our clients into the continuously changing technical age.

The MSP System Administrator (ConnectWise) will be able to work alongside Senior Engineers’ ongoing projects. You will be providing technical support to our clients, working closely with Cisco, Azure, ConnectWise, and virtualization technologies. If you take ownership of every challenge that comes your way with the drive to learn more technology and the ability to adapt quickly to the changing landscape, then this is the company you’ve been looking for, and you are the candidate we are chasing.

MSP System Administrator (ConnectWise) Duties and Responsibilities: 

  • Administer and troubleshoot cloud, network & system issues.
  • Monitor active cloud, network, and server infrastructure.
  • Perform routine preventative maintenance on equipment.
  • Administer security measures to prevent system interruptions or breaches.
  • Execute sensitive data backup and restoration procedures.
  • Design, implement, and support Microsoft, Apple, and Linux-related technologies.
  • Design, implement, and support Remote access solutions like VPN, Remote Desktop Services, and VDI.
  • Support projects to implement, upgrade and support hardware/software systems

MSP System Administrator (ConnectWise) Requirements and Skills:

  • 3+ years working within a Managed Service Provider environment
  • Working knowledge of Cloud Collaboration environments
  • Experience with scripting, automation, containerization, or the drive to learn
  • Demonstrate flexibility and ability to manage multiple/shifting priorities
  • MS Office 365 administration experience with domain synchronization including Exchange
  • ConnectWise Ticketing System
  • Cybersecurity best practices
  • Network troubleshooting skills
  • Knowledge of Active Directory and Azure AD

MSP System Administrator (ConnectWise) Salary & Benefits:

  • $80k – $100k
  • Health/Dental/Vision
  • 10 days PTO (15 days after 2 years of tenure)
  • 401(k) with match
  • Certification reimbursement and ongoing training