MSP System Engineer Tier 2/3

Location: Washington, DC / Salary: $75,000 - $85,000

MSP System Engineer Tier 2/3

MSP System Engineer Tier 2/3

We are currently seeking an MSP System Engineer Tier 2/3 candidate to be part of a growing MSP. The selected candidate will join a team of trained and certified technicians, engineers, and customer service representatives. The MSP System Engineer Tier 2/3 will provide day-to-day support to clients implementing projects and deploying new technologies. The MSP System Engineer Tier 2/3 will be responsible for modernizing infrastructures, accessing, and building out networks, and supporting escalated support.

CANDIDATES POSSESSING EXPERIENCE working for IT Managed Service Provider and working with Window Servers, Cisco, and virtualization technologies are highly encouraged to apply. The candidate must be willing to travel to client sites and provide end-to-end solutions for small and medium-sized businesses, including PCs, Switches, Routers, Internet, E-mail, etc.

MSP System Engineer Tier 2/3 Experience:

  • Microsoft Windows Server, HP/Dell Servers, VMWare/Hyper-V
  • 2+ YEARS OF MANAGED SERVICE PROVIDER EXPERIENCE REQUIRED
  • 2+ years of experience with public cloud technologies and specifically Amazon Web Services (AWS), Microsoft Azure, and Office 365. (Setup, configuration, design, and support of cloud-based workloads)
  • Building and managing firewalls (WatchGuard, SonicWall, Meraki)
  • Proficient with router, firewall, switch, and access point configuration and management
  • Superior troubleshooting/diagnostic skills
  • DNS, DHCP, Remote Desktop Services experience
  • Ticketing system experience (ConnectWise)
  • Extreme Proficiency in Microsoft AD Active Directory 2008R2/2012/2016 environments
  • Office365 & Microsoft Exchange 2010/2013/2016 migrations
  • Support end-users in a help desk and on-site environment, resolving hardware/software issues
  • 2+ years of experience with Azure, AWS, Rackspace, or other cloud-based technologies.
  • Experience migrating multiple customers from on-prem to hybrid cloud

MSP System Engineer Tier 2/3 Benefits:

  • Salary $75k – $85K
  • Medical/ Dental/ Life Insurance
  • PTO
  • 401(k) w/ match
  • Certification Reimbursement

*Actual salary of MSP System Engineer Tier 2/3 to commensurate with experience*

Opportunity Location

Washington, DC

Proposed Salary

$75,000 - $85,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Washington, DC

Proposed Salary: $75,000 - $85,000

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