Senior Escalations Engineer – Managed Services
We are an established and leading Managed & Cloud Service Provider for Small and Mid Size businesses. We are big into re-investing back into our employees and maintaining a collaborative work environment.
Due to growth in company revenue, we are looking for a IT System Engineer to join our Professional Services team. The IT System Engineer will be working on cloud related projects for our client base related to technologies such as Windows Servers, Azure, O365, Cisco Networking, Hyper-V, SonicWALL, AWS, Etc.
We offer competitive salary and benefits packages, ongoing training and development opportunities, and a supportive work environment that encourages creativity, innovation, and personal growth.
Senior Escalations Engineer – Managed Services Responsibilities:
- Migrating clients to cloud infrastructure
- Migrate O365 & G-Suite
- Configure virtual servers via AWS/Azure
- Deploying and configuring Meraki switches, wireless, and routers
- Windows Server and Hyper-V migrations and setups
- Implement & Design Cloud infrastructures with a team of Engineers (namely, Azure)
Senior Escalations Engineer – Managed Services Responsibilities:
- Experience with troubleshooting and deploying Windows 2012, 2016, 2019 & 2022 Servers
- Installing, troubleshooting, and managing Microsoft products (Windows 10, and MS Office application suite) as well as macOS
- Developing and scripting in PowerShell
- Implementing client/server applications architecture
- Implementing network software and hardware upgrades (Cisco Meraki; SonicWall)
- Configuration, management, and troubleshooting skills for routers, switches, and firewalls
- Design and maintain configurations management tools and infrastructure on-prem and in cloud Champion Infrastructure as Code
Senior Escalations Engineer – Managed Services Benefits:
- Salary $110,000 to $125,000
- 100% Health/ Vision/ Dental
- Hybrid and flexible work schedule
- 401k+ Company Match
- PTO + Holidays + Sick Days
- Certification Reimbursement
