Senior IT Specialist (MSP)

Location: Rockville, MD / Salary: $90,000 - $110,000

Senior IT Specialist (MSP)

Senior IT Specialist (MSP)

The Senior IT Specialist (MSP) will join an award winning and one of the fastest growing Cloud/Managed Services Providers.

The Senior IT Specialist (MSP) will be responsible for maintaining systems, monitoring alerts, and supporting Virtualization, Cloud, and Windows technologies. This position will be a mixed bag between reactive support and proactive support.

Senior IT Specialist (MSP)

  • Responsibilities & Tasks include but are not limited to:
  • Resolve Escalated Helpdesk Tickets
  • Project work includes new client onboarding, deployments, or migrations of servers and networks, providing infrastructure guidance to C-level clients, designs, and implementations.
  • Function as an assistant Project Manager, Team Lead, and/or hands-on escalation support for the lower-level tiered support.
  • Submit Timesheets & Expense reports as indicated on their SOPs
  • Identify, Communicate and Mitigate potential risks to the President and Clients Mentor the “Junior and Senior” Service Team Members
  • Identify opportunities for improvement and make constructive suggestions for change
  • Contribute to the process of innovative change effectively

Senior IT Specialist (MSP) Requirements

  • Experience with Office 365/Azure
  • Windows Server Operations Systems & Roles
  • Microsoft O365, Azure migration experience
  • VMware/Windows Hyper-V (configurations, p2v migrations)
  • ConnectWise (a major plus)

Senior IT Specialist (MSP) Benefits

  • Salary $90,000 – $110,000
  • 401k
  • Health, Dental, Vision Insurance
  • Mileage Reimbursement
  • Profit sharing

Opportunity Location

Rockville, MD

Proposed Salary

$90,000 - $110,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.


Apply For This Opening

Location: Rockville, MD

Proposed Salary: $90,000 - $110,000

Published: May 21, 2023

Job ID: BW2341

Apply For This Opening

Apply To Bowman Williams