Service Desk Engineer L2 – ConnectWise
We are a next-gen Cloud Services Provider seeking a Service Desk Engineer L2 – ConnectWise to join our expanding team. We’re celebrating 15 years in business with no end in sight! We are seeking a Service Desk Engineer L2 – ConnectWise is already comfortable working with ConnectWise Automate.
The Service Desk Engineer L2 – ConnectWise will be able to WFH 2-3 days per week with the others spent in our Manhattan office clients. The Service Desk Engineer L2 – ConnectWise position will be consist of workstation roll outs, server/network troubleshooting, system set up, and software installations – in addition you will be working with Sr. Engineers on cloud migrations and network security projects. This role is a great opportunity for someone who is looking to gain more experience and grow their knowledge base.
Service Desk Engineer L2 – ConnectWise Requirements:
- MSP experience
- ConnectWise Automate
- Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Windows System Administration, and general Network Administration (TCP/IP)
- Experience in general Network Administration/Troubleshooting
- Ability to perform end-to-end troubleshooting of issues, where the problem may lie in the storage, server, network or anywhere in between
Service Desk Engineer L2 – ConnectWise Benefits:
- Health/Dental/Vision Insurance
- 401(k) with company match
- Generous PTO
- Paid Certifications
- Yearly Performance Based Raises
- Hybrid WFH Schedule
New York, NY
$60,000 - $65,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.