Support Engineer – ConnectWise

Location: Plano, TX / Salary: $55,000 - $65,000

Support Engineer – ConnectWise

We’re a Managed Services Provider that has been supporting small to large sized businesses in DFW since 1994. We pride ourselves on the long-standing relationships we’ve built with clients and employees alike. We offer full Health/Dental/Vision, 401(k) with match, PTO, cert reimbursement, and multiple paths for growth.

We are seeking an Support Engineer – ConnectWise with Managed Services experience to join our growing team. As a Support Engineer – ConnectWise you will provide basic technical support of client systems. The Support Engineer- ConnectWise will work under the Team Lead and collaborates with other team members to maintain performance and reliability of client network infrastructure. The Support Engineer – ConnectWise should be comfortable with ConnectWise (Manage and Automate), Windows OS, Windows Server, O365, Hyper-V or VMware, Azure AD, and basic networking troubleshooting.

Only accepting Support Engineer – ConnectWise applicants with previous MSP experience

IT Support Engineer – ConnectWise Job Duties:

  • Diagnoses, troubleshoots, and resolves basic issues with client computers, devices, peripherals,
    and networking equipment.
  • Installs hardware components and software applications.
  • Performs routine computer maintenance and monitoring tasks.
  • Performs basic Microsoft Windows enterprise‐level networking tasks on client systems.
  • Assists and instructs client end users on technology use via phone/remote connection and in
    person.
  • Assist with advanced Microsoft Windows enterprise‐level networking tasks and higher‐level projects on client systems.
  • Utilizes management software to accurately provide services and document work

IT Support Engineer – ConnectWise Benefits: 

  • Health, dental, and vision
  • 401(k) with 3% match
  • PTO, Sick Days, & Paid Holidays
  • Certification Reimbursement

Opportunity Location

Plano, TX

Proposed Salary

$55,000 - $65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #MH333

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Location: Plano, TX

Proposed Salary: $55,000 - $65,000

Published: September 23, 2022

Job ID: BW8939

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