System Administrator (IT Generalist) – MSP

We are a leading full-service IT consulting, networking, and solutions firm that has been serving clients in the L.A. and NYC areas since 2001. We specialize in modern networking, complex computer systems, and comprehensive IT solutions. With a dedicated team of certified technicians, engineers, and customer service representatives, we provide end-to-end support from design and implementation to training and maintenance. We are seeking a System Administrator (IT Generalist) – MSP to join our team.

If you are a skilled IT professional with a passion for delivering exceptional technical solutions and outstanding customer service, we invite you to apply and join our growing team!

System Administrator (IT Generalist) – MSP Duties & Requirements:

  • Minimum of 2 years of experience with ConnectWise Manage.
  • 5 years of IT experience, including 3+ years in the MSP industry
  • Proficiency in cybersecurity best practices and network troubleshooting
  • Strong knowledge of Active Directory and Azure AD.
  • Familiarity with Microsoft Exchange, M365, Windows 10, and Mac OS
  • Experience in Windows Desktop Support, including printers, networking, virus removal, and VPN setup.
  • Understanding of smartphones, data recovery, and hard drive RAID configuration
  • Excellent written and oral communication skills.
  • Capable of managing and supervising technicians, ensuring accountability.
  • Fast learner with strong organizational and detail-oriented skills.
  • Proactive and self-motivated problem solver.
  • Honest, reliable, punctual, and possess a strong work ethic.
  • Knowledge of Webroot and SentinelOne is a plus

System Administrator (IT Generalist) – MSP Salary & Benefits:

  • $70k – $85k
  • Health/Dental/Vision
  • Company Performance Bonuses
  • Certifications Reimbursement
  • 401(k)